Terms of service

These Terms & Conditions govern your access to and use of our website, products, services, content, and related platforms. By accessing or using our website, you agree to be legally bound by these Terms. If you do not agree, please discontinue use of the website immediately.

1. Eligibility By using this website, you confirm that you are at least 18 years old (or accessing it under parental/guardian supervision), have the legal capacity to enter a binding agreement, and that all information you provide is accurate, current, and complete.

2. Products and Services We strive to keep product descriptions, images, specifications, pricing, and availability accurate. Minor variations in color, packaging, or appearance may occur. Product availability is subject to change, and we may discontinue or modify products at any time. All prices are in INR unless stated otherwise.

3. Orders and Acceptance Placing an order is an offer to purchase, not a guaranteed sale. We reserve the right to accept or reject any order, cancel orders suspected of fraud or pricing errors, and limit quantities per customer. An order confirmation email does not constitute final acceptance.

4. Payment Terms Payments are processed through third-party payment gateways. By ordering, you authorize us to charge the product price, applicable taxes, shipping/handling fees, and any other disclosed charges. We do not store complete payment card details on our servers.

5. Shipping and Delivery Delivery timelines are estimates and may vary due to courier delays, weather, government restrictions, or force majeure events. Risk and ownership of products pass to you upon delivery.

6. Returns, Refunds, and Cancellations Governed by our separate Refund & Returns Policy. We may refuse returns that violate our policy, show signs of misuse/tampering, or are returned incomplete/damaged. Approved refunds are processed to the original payment method within a reasonable timeframe.

7. User Accounts You're responsible for keeping your login credentials confidential and for all activity on your account. Notify us immediately of any unauthorized access. We may suspend or terminate accounts for Terms violations.

8. Acceptable Use You agree not to use the site unlawfully, attempt unauthorized access, interfere with site security, upload malicious code, or engage in abusive, fraudulent, or defamatory conduct.

9. Intellectual Property All website content — logos, product designs, text, graphics, images, videos, software, trademarks, and layout — is the exclusive property of Herline Globals Pvt Ltd or its licensors. Reproduction, distribution, or commercial use without written consent is prohibited.

10. User Content By submitting reviews, comments, or images, you grant us a non-exclusive, royalty-free, worldwide license to use and display that content, and confirm it doesn't violate any third-party rights. We may remove content at our discretion.

11. Third-Party Links We are not responsible for the content, practices, products, or services of any third-party websites linked from our site. Access them at your own risk.

12. Disclaimer The website and services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability We are not liable for indirect or consequential damages, loss of profits/revenue/goodwill/data, service interruptions, or technical failures beyond our control. Our aggregate liability will not exceed the amount you paid for the relevant product or service.

14. Indemnification You agree to indemnify Herline Globals Pvt Ltd, its directors, employees, and partners from claims arising out of your breach of these Terms, misuse of the site, or violation of applicable laws.

15. Privacy Your use of the website is also governed by our Privacy Policy.

16. Force Majeure We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, pandemics, government action, internet outages, or supply chain disruptions.

17. Modifications to Terms We may update these Terms at any time without prior notice. Continued use of the site after changes are published constitutes acceptance.

18. Termination We may suspend or terminate your access immediately for violations of these Terms, suspected fraud, or as required by law.

19. Governing Law and Jurisdiction These Terms are governed by the laws of Kerala, India. Disputes are subject to the exclusive jurisdiction of the High Court of Kerala.

20. Contact Information Herline Globals Pvt Ltd 1st Floor, Andryan Arcade, Kundannoor, Maradu, Kochi, Kerala, India Phone: 9995777859